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Acute Incident Response
What We Do
Some events cause emotional or psychological upheaval far outside of the day-to-day experience of your organization. These events tend to be unexpected and volatile, and with a complexity that tends to overwhelm existing infrastructure.
We hope you never face this type of situation, and if you do, our team can help you navigate and repair.
Example Issues We Have Addressed:
The range of acute incidents and significant events that can occur in a workplace is innumerable, and not all of them are immediately noticeable or even identifiable as likely to cause a relational break in your team or organization. Examples include:
- Death or unplanned departure
- Coaching and communication after a large-scale news-making event
- Emotionally charged investigations
- Broken trust amongst colleagues
- Crimes or similar events that challenge a community
Lodestar Provides:
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Restorative Engagement
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Stress Management and restorative engagement
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Liaison with HR / Legal Department
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Thought Partnership on Communication Plans
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1:1 Coaching through residual workplace toxic stress
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Team Coaching and Lodestar Restorative Engagement
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We cannot predict when hell will visit, only that it will.
And when it does -
You better have a deep bench.
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Engagement Model
Annual Subscription
Suitable for organizations that tend to experience multiple points of friction throughout the year or who require assistance in restructuring an internal process.
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Allows for 'on-call' activation
By Incident Engagement
Best for one-off incidents that cannot be managed in-house. These Organizations tend to not have staff (or is understaffed) that specifically manage and navigate these issues
Harmed Teams Become Harmful Teams
We work with teams leadership and program teams that are harmed (and frequently harmful) with the aim of resetting and restoring workplace culture, calm, and increase the trust in your teams.
We custom design this program for each client, providing a very high level of support, attention, and care to our clients most in need of this strong scaffolding. Though we frequently conduct this work entirely remotely and online, we often choose to bring teams together in-person sessions as well.
This work is ideal for teams which:
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Exhibit high levels of mistrust, frustration or appeared stymied.
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Are so new to each other (particularly after a reorganization) that personnel may be struggling to find cohesion.
We invite you to reach out to discuss if we can provide help.
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